Shop info
FAQ
Quick answers on condition, shipping, payment, and everything that matters before or after purchase.
How do you test devices?
Before release, we check display, battery, camera, sensors, speakers, and connectivity. Only then does a device go live in the shop.
How is condition graded?
We use fixed condition levels so the meaning stays consistent across models: Like new, Very good, Good, and Heavily used.
What about battery health and warranty?
Every listed device starts with at least 80 percent battery health and includes a 12-month warranty.
Which shipping methods are available?
- DHL parcel: Germany 6.00 EUR (1-3 business days), Europe 12.00 EUR (3-7 business days)
- Free shipping from €400.00 EUR
Which payment methods are available?
Available payment methods are shown in checkout and follow the current shop configuration.
How can I reach you about an order?
The fastest way is to send your order number and model to [email protected].